Business customer ..
"Excellent service, knowledgeable staff and cost effective.
Highly recommended to use this firm."
Rated : Excellent Value for money
Pension Practitioners.com Ltd, Camden Town London NW7
Mr Brad Davis, Director
Business customer ..
"We are a primary school and we have a contract with Generic Domain Ltd to provide ICT
services to our school.We are extremely pleased with the excellent service they offer.
The technician has a very good understanding of our educational needs and
his knowledge and skills ensure that our ICT network is operating at all times.
I would recommend this company without reservation."
Rated : Excellent Value for money
Roke Primary School, Kenley
Mrs Amanda Rowsell, Business Manager
Business customer ..
"We have been using Generic Domain for over 6 months now. They have not let us down.
Being in the telemarketing industry, our IT network is mission critical.
Generic Domain have always been professional and always quick to respond.
I would recommend to all."
Rated : Excellent Value for money
TM Plus, Whyteleaf
Miss Liz Smith, Senior Marketing Manager
Business customer ..
"We are extremely happy with the service received. Our issues were dealt with
speedily and thoroughly, and the follow up service was second to none.
We highly recommend Generic Domain for their professionalism and customer service."
Rated : Excellent Value for money
MP Refurbishment Ltd, Godstone
Michael Perkins, Director
Business customer ..
"Quick fantastic thorough service, computer is so clean and so quick
and has so much improved on its like new! Can't recommend highly
enough the service, value for money 1st class"
Rated : Excellent Value for money
Indulgence Confectionery, Caterham + Croydon
Mr Tim Fisher, Managing Director
Business customer ..
"Very prompt service, the problem was identified and fixed very quickly.
The technician also spotted a problem on the computer and fixed that
at the same time. Many thanks for all your help."
Rated : Very Good Value for money
Caterham Community Church, Caterham
Mr David Chadwick, Church Pastor
Business customer ..
"Thanks for such swift and professional service. Laptop picked up on Saturday
and back on Sunday,thus ensuring no loss of business for me. I am delighted
with the service and will keep using and recommend moving forward."
Rated : Excellent value for money
Career Confidence, Weybridge
Mrs Jo Brandon, Managing Director
Business customer ..
"Excellent and prompt service"
Issue : Email corruption with data loss and virus infection
Rated : Excellent value for money
Admiral Ventilation Ltd, Kent
Mr Nick Hubbard
Business customer ..
"I was having trouble downloading very important information on a vehicle I needed to work
on. GDL worked 'remotely' with me and determined the problem, continuing work on it.
Though they wouldn't have told me,I noticed them working into the night so I could have what I
needed for the next day. That shows commitment. I am very happy with the work they have done
on my PC as well!"
Rated : Excellent value for money
The Wright Way, Caterham
Fred Wright, Proprietor
Business customer ..
"Generic Domain have delivered a powerful CCTV security solution to our business
that has proved to be priceless. They have been extremely reliable and
professional in supplying a working product which is has been very good value.
We use this company for our local IT desktop support too, after sales training and
support has been excellent and there delivery on all issues exemplary.
We have no hesitation in recommending them."
Rated : Excellent value for money
Sayers Butchers, Lewisham
Geoffrey Sayer, Proprietor
Business customer ..
"Our company were in need of a professional IT company that could come in and move our
business at short notice.Not only did we need to move due to our business expansion,
but we had to get our IT infrastructure and desktop environment reviewed and updated
at the same time to accommodate this growth. We called in Generic Domain to tender for the work.
Not only did they quote a cheaper price to our existing IT solutions company, but the move
and general server solution was clearly explained to us, giving a clear direction in what
was being delivered to our company and more importantly what the benefits were. We decide to
use this company and as a result our move was a success, being within budget (as quoted)
and on time. As far as the quality of work goes we were delighted, our network is faster
with all data infrastructure installed and tested by them. The desktops are now quicker and
the printers faster. They supplied a “Run Book” on our new server installs and presented the
new setup to our staff with a clear handover.
Generic Domain Ltd have helped our business position itself more securely in a stable IT
environment giving us the facility to grow within our new IT footprint – we thoroughly
recommend them as a result."
Rated : Excellent value for money
Admiral Ventilation Ltd - Kent
Trevor Jones, Managing Director
Business customer ..
"We were having serious IT issues before calling in Generic Domain. The company
were able to highlight our IT business risk and put in a place a solution that was
both cost effective and efficient.
They were able to provide a solution that was easy to understand and presented a
very useful IT Business Pack that we can keep for future reference on our setup,
something that was never supplied by our previous support companies. We now
have a cost effective on site disaster recovery solution in place which gives us
operational peace of mind in light of our global offices, and we are currently
implementing an offsite disaster recovery solution through this company.
We would have no hesitation in recommending this company to other businesses
and found the risk awareness and charging structure very good value for money with
no hidden charges."
Rated : Excellent value for money
Laughter Revolution Ltd, UK Office - Caterham
Roger and Stuart Meyers, Company Directors
Business customer ..
"Generic domain was reccomended to me and I have found them to be very efficient
and professional, with a prompt service.I found the rates very reasonable with no
hidden extras.I now have a computer that responds much faster than when new.
I would have no hesitation in recommending there service to anyone"
Rated : Good value for money
Unity Picture Framing, Caterham
Alexander Joseph, Proprietor
Business customer ..
"very fast service managed to sort out our machine and also supplied loan
comp while ours was being repaired computor works 100 times faster now"
Rated : Excellent value for money
RAC, Woldingham
Bill Dunk, Roadside Recovery manager
Business customer ..
"The engineer came out to resolve my computer issues immediately. As a businessman my
computer HAS to be operating efficiently at all times. The engineer was able to visit
at very short notice and took a genuine interest in the issues I was facing, applying
his expertise into the various problems.
I will have no hesitation in recommending Generic Domain Ltd. to fellow small businesses
& will certainly be contacting them again should I need any assistance with anything in
the computer field. Many thanks to all the staff at Generic"
Rated : Excellent value for money
Realm Consultancy (Planners & Surveyors), Caterham
George Sewell, Proprietor
Business customer ..
"A fast and professional service reducing our down time p.c is now fast
and reliabe Thanks again for your prompt service"
Rated : Excellent value for money
Beauty Eternal Ltd, Coulsdon
Brenda Thompson, Proprietor
Business customer ..
"Thanks for the fast efficient heathcheck/service to my laptop much faster
now. I would recomened all laptops/p.c's have this service carried out annually"
Rated : Excellent value for money
Primrose Glade Interiors Ltd, Coulsdon
Andrew Thompson, Director
Business customer ..
"A number of large office rollouts throughout Europe. This included a 1000
person plus office fit out in Budapest where they managed the PC
rollout and application deployment. I found them to be very diligent and
hard working members of the project team. In depth of knowledge and
good humour made them a pleasure to work with. I have no hesitation in
recommending this company any
future business and hope I work with them again in the future."
Chris Lanigan , Network Engineer , Morgan Stanley
Our previous larger accounts ..
"Professional,business oriented and problem solving.
Their knowledge and skills have helped me to increase my professional
IT level in the industry. Available for technical escalation and know-how.
I strongly recommend from the professional and personal aspect of the work
we have done. I would welcome working with them again, especially if managing
projects out in Romania."
Mihai Petelea , IT Analyst , Tata Consultancy Services
Our previous larger accounts ..
"A dedicated, committed and highly customer orientated firm who went the
"extra mile" to ensure the client's expectations were not only met but
exceeded. They have great team players, always eager to ensure the
client came first."
Ronnie Sarkisian , ITIL Service Manager , Deutsche Bank
Our previous larger accounts ..
"An extremely helpful, technical asset to any team. They are reliable, and
respected by both team members and the business groups supported. I would
gladly work with them again given the opportunity."
Shane Collins, PC Support Equity Settlements and Finance
,NatWest
Our previous larger accounts ..
"They have proven to be self motivated, customer focussed and great team
players, a pleasure to work with and I would unhesitatingly
recommend them."
Derrick Johnston , Vice President , Morgan Stanley
Our previous larger accounts ..